At C.R. Laurence Co. Inc., we use a site analysis tool to help us understand how customers use our site so we can enhance their browsing experience. The information we collect is not specific to an individual user. The various types of generic information we collect include but are not limited to:
Registration information that is collected when customers register with our site includes:
- Previous IP address
- Path followed
- Type of browser
- Type of browsing platform
- Pages accessed
- Length of time spent on those pages
- Current IP address and location
Credit Card number and expiration date information is not stored on crlaurence.com. We may use stored customer data to help us administer the site by analyzing statistics combined with customer feedback to provide improved content and quality products.
- Customer name
- E-mail address
- User ID and password
- Billing address and telephone number
- Shipping address and telephone number (if different from billing address)
- Job title
- Federal Tax ID or SSN (DUNS # if an open account)
Making sure our customers feel secure is a top priority at C.R. Laurence Co. Inc.. Although customers are ultimately responsible for maintaining the secrecy of their user IDs and passwords, absolute security cannot always be guaranteed. C.R. Laurence Co. Inc. is committed to our customer's needs and is continually working toward setting and improving the security of our sites. crlaurence.com uses a 128-bit SSL (secure socket layer) for the encryption of transactions on its web site. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be deciphered by anyone except the account holder. All sensitive information remains on our server and will never be transmitted for any reason.
Information Use and Sharing
The information that C.R. Laurence Co. Inc. collects is used primarily for improving the site, but it is also valuable when describing traffic patterns to vendors who are interested in knowing who is viewing their offerings.
Customers may be selected to participate in one of our voluntary online surveys and C.R. Laurence Co. Inc. may periodically contact its online customers- via e-mail, direct mail, or telephone- to request feedback, clarify an order, describe new offerings, or provide information about upcoming events that may be of interest.
At C.R. Laurence Co. Inc., the choice is always in the hands of our customers. Our customers may have their information removed from third party and internal C.R. Laurence Co. Inc. distribution at any time by simply choosing to opt out. Customers may opt out using any of the following methods:
Please include the e-mail account initially used during the registration process when corresponding.
- E-mail us: email@example.com
- Telephone our eCustomer Service Associates: 1-800-421-6144
- Fax us: 800-262-3299
Third parties accessed from crlaurence.com have separate privacy and data collection policies. Although C.R. Laurence Co. Inc. is interested in customer feedback regarding these links, it is not responsible for any events that occur as a result of visiting them.